The personal information you provided to us is stored within secure servers. We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information.
All QA email addresses support TLS email encryption, so it is advised that if you are concerned about the contents of any email to use this encryption.
Where we have given you (or where you have chosen) a password so that you can access certain parts of our sites and portals, you are responsible for keeping these passwords confidential.
Please note that the transmission of information via the internet (including email) is not completely secure and therefore, although we endeavour to protect the personal information you provide to us, we cannot guarantee the security of data sent to us electronically and the transmission of such data is therefore entirely at your own risk. We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements).
When we have no ongoing legitimate business or statutory need to process your personal information, we will either delete or anonymise it.
We will store your data for a period of 24 months, at which point it will be deleted from our enquiry system. If your record is updated by our team, we class this as your enquiry still being active and we will then restart the 24 month countdown until deletion.
If however, you would like your record deleted before this allotted time please send an email to privacy@qa.com and we will be more than happy to remove your data.