Job title: Student and Academic Support Team Leader
Email: diane3.thompson@northumbria.ac.uk
About Diane
Diane joined QAHE in August 2024 as part of the Student and Academic Support Team. Her role includes managing the Under 18 students and Sponsor students, whilst managing the day to day data analysis, managing attendance and variety of student queries. The variety of role is both challenging and rewarding. Building rapport with the students so they feel confident with the support system around them is key to the role and a rewarding element.
She has a vast background in customer services, people management and prior to joining QAHE, she had 10yrs of experience working in customer finance advice services.
The pathway programmes detailed on this website are run in partnership with QA Higher Education - a UK higher education provider. All of our pathway programmes are validated by the University and taught by QA Higher Education and University staff.
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